FAQs

FAQs

Who processes my payment when I make a purchase?

All purchases are processed through PayPal.

How do I contact PayPal?

You can email PayPal or call them directly through their customer service department.

I just placed an order. When will it arrive?

Once your payment has cleared through PayPal your order will be shipped within 1-2  business days via Priority Mail 2-Day shipping. Delivery time may vary depending on shipping destination.

My country is not supported in shipping options.

Contact us, we will add your country to shipping options.

I messed up my shipping address. Can I change it?

Contact us to change shipping addresses. Once an order has shipped it will go to the shipping address entered from the order.

What’s your refund/exchange policy?

We offer a 7-day Money Back Guarantee. Please email support in advance to obtain an RMA number within 7 days of product arrival date.